Success with simplicity
Listen to a Preview
Update Required
To play the media you will need to either update your browser to a recent version or update your Flash plugin.
![]() ![]() Running Time: 8:07 Date: 01/06/2025 Clear, simple communication is an important skill to develop, especially since too many professionals get wrapped up in jargon and complexity. Employee engagement specialist Esther De La Cruz has some advice: deliberate simplicity is key to driving change and making ideas stick. Esther outlines some practical strategies for breaking down complex concepts, testing clarity, and refining messages. Topics: Business Processes, Customer Service, Personal Development |
![]() Esther De La Cruz |