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How client-centric is your practice?

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Running Time: 6:35

Date: 01/09/2022

New businesses that survey potential clients, and established businesses that make a client blueprint, are setting themselves up to become client-centric success.

That’s according to Ruchi Gupta, Founder and CEO of The Launch Pad Co. She says, too many small businesses fail to do their due diligence; they can rapidly improve their prospects by increasing the value of their client experience.

  

Topics: Customer Service


Ruchi Gupta, The Launch Pad Co.