The power of “influence” to propel change
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  Running Time: 8:41 Date: 01/11/2016 Business leaders need to find better ways to influence others to navigate the world these days, but how? Gone are the days of ‘hard power’ of command and control – it just doesn’t work in business. ‘Soft power’ of engaging and consulting is better, but takes time. Author Yamini Naidu says a powerful way to influence and inspire staff and customers is through story-telling, by grabbing emotion and connecting with the heart. Topics: Leadership, Management |
 Yamini Naidu |