Three ways to get more personal with your customers
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  Running Time: 10:45 Date: 01/12/2025 91% of unhappy customers won’t return to a business after a bad experience. So what can you do to ensure a great customer experience? No matter how strong your product or service is, it won't cut through without great customer experience. Greg Nicolle, Group Manager of Client Success at Thryv Australia, shares what business owners can do to stand out and build the kind of engagement that keeps customers coming back. Topics: Customer Service |
 Greg Nicolle, Thryv Australia |