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  Date: 01/01/2020 We start the first program of 2020 with Professor Neville Norman's 12-month economic outlook to help prepare our businesses for the year ahead. Also this month, former AFL footballer Wayne Schwass shares his battles with mental health and how his PukaUp initiative helps people manage their own mental health issues. Website developer Irwin Hau advises us on effective website design. Darrell Hardidge offers wise words on how to enhance our levels of customer service. Thea O'Connor returns with more reasons why a good night's sleep is important for business. Steuart Snooks helps us manage our email inbox. Michael Jones shines the light on self-managed super funds. And we finish the program with the chief executive of the influential Institute of Managers and Leaders, David Pich, who analyses the seven attributes of very successful leaders. |
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