Timely reminders on refunds & returns
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  Running Time: 8:12 Date: 01/01/2018 As the fun and frivolity of Christmas winds down, a steady trickle of presents around the country are returned to their places of purchase. What are your obligations as a retailer? ACCC's Michael Schaper says it depends on the gift and the condition in which it's returned. With tough consumer laws, business owners should understand not only what their responsibilities are, but what rights they have too. Topics: Financial Management, Legal |
 Dr Michael Schaper, Australian Competition and Consumer Commission |