How to create a 10/10 client experience, EVERY time
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Running Time: 9:28
It’s not impossible to get a perfect client satisfaction score - but you need to find out what they REALLY think first
Do you know how much your clients love you? Well, according to Darrell Hardidge of SAGUITY, most companies do no research to find out. And, for those who do, they aren’t doing it properly. Darrell says on-the-phone interviews are the best way to gauge the opinions of those who mean the most. Ask the right questions and you'll discover client appreciation levels that will transform your business.
Topics: Customer Service
Darrell Hardidge, SAGUITY