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Managing Emotions

It happens often. But for managers, it's hard to know when to step in, what to say, and how to offer the best support. And where do you draw the line between offering that support, and interfering in what might be an intensely private problem?

Rhonda Andrews is the CEO of organisational psychology company Barrington e2e, a division of Barrington Centre. She says managers have a clear responsibility to support workers with emotional problems. But there are good, and bad, ways of going about it.

She starts by outlining four of the key problem areas with Heather Dawson.


Topics: Human Resources, Management

Rhonda Andrews, Barrington e2e