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Introduction

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This month, Prof. Neville Norman summarises his and his fellow economists' forecasts in the recent annual Scope survey: what lies ahead this year and how does it affect your business?
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2020 Scope economic forecast: Neville versus the rest

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With a business focus in mind, Neville Norman shares his predictions for the year ahead – alongside 20 other leading economic forecasters in the annual Scope survey.
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Prof. Neville Norman, Melbourne University

Watchouts for bushfire victims

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It's hard enough picking up the pieces following a catastrophe like a bushfire – it's even worse when people take advantage of your vulnerability. So, what can you do?
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Dominique Grubisa, DG Institute

Clarifying the current dismissal laws

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The way your staff behaves may justify your decision in terminating their employment. But, if you don't follow due process, you may find yourself on the wrong side of an unfair dismissal claim.
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Kerrie Canning, HR Advice Online

Restraint of trade: but what’s reasonable?

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To protect your business from an employee taking key clients with them when they leave you, you might consider a restraint of trade clause in your employment agreements.
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Paul Cott, Law on Lydiard

Finding the right business structure: start-up case study!

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Which business structure should you choose to gain the best advantage for your exciting new business?
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Michael Jones, Mazars

Should gold be part of your investment portfolio?

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Everyone's talking about the rise and rise of the gold price these days. Is it a reason, though, to buy in?
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Greg Keady, APW Partners

10 commandments of customer service excellence

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Why settle for okay, when excellent is so much better for your business? Why, indeed? 'Why' is just one of Darrell Hardidge's ten commandments of customer service.
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Darrell Hardidge, Saguity

Making technology your greatest business ally

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As technology continues to change the way we do business, it's important to learn to adapt in order to survive.
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David Banger

Closing comments / quote of the month

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Our quote this month is from the iconic French couturier Coco Chanel, who said…
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